Big data - lots to love about what could be

Big data - big insight? You bet.

Hopefully you've all heard about the opportunities of Large data sets to analyze.

Thought I'd share a couple of cool ones to stir the innovation pots (ed No Halloween jokes)

Super Crunchers eat Terabytes for breakfast

Super crunchers have the answers. I highly recommend anyone interested in this to read of Ian Ayres in Super Cruncher to get more insight.

Evaluate a Baseball player without ever seeing him play?
Sabermetrics

Need to know if an airline ticket will go up or down in price before you fly?
Bing/travel (formerly farecast.com)

A simple formula that outperforms wine experts in selecting vintages?
NYTimes 

Collaborative filtering 

Easy for you, I can hear you say. But we're actually all familiar with this mathematical approach. This is the  concept that shows us Movies liked by others like us (Netflix) or artists similar to the ones we listen to (iTunes) and can provide more accurate predictions of heart health than a doctor with 3 questions.

The results are incredibly accurate.

Uber gets around - learning as they go 

For the real opportunity - check out what Uber is doing with their private taxi data. The map shows where the drivers were when they accepted a fare. Which puts their cabs closer to the customer. Unfair advantage?

http://bit.ly/RdN7PD

What do you think?

Something you could take advantage of to improve Service Experience or IT operations? Please let me know in the comments or subscribe to the blog.