By Simon King
After describing the business reasons for having a service, I got feedback that we may not have been clear about the technical model for a service.
In this session, Anthony Orr and I delve into more detail about how to define a service.
After describing the business reasons for having a service, I got feedback that we may not have been clear about the technical model for a service.
In this session, Anthony Orr and I delve into more detail about how to define a service.
In this third session we recap the business value of a
Service, and explore the technical definition of a business service in terms of the Assets, Suppliers, Customers and the processes that support it.
Our conversation is around 30 minutes - please take a listen and let us know what you think Podcast #3 Defining a Service?
Please let us hear your questions and feedback in the comments
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